Frequently Asked Questions

Every treatment is carried out by Jane, a practising registered nurse.

Elegant Aesthetics is a private home clinic in Broadfield, Crawley (RH11). Appointments are by arrangement, so you'll have Jane's full attention in a calm, private setting.

Yes. Every treatment starts with a free consultation, where Jane talks through your goals, medical history and what's realistic. You'll never be pressured into booking.

That's exactly what the consultation is for. Jane will look at your skin and the concern you'd like to address, and recommend the right option, or tell you honestly if she doesn't think you need treatment.

Yes. Anti-wrinkle treatment and dermal fillers are only available to adults aged 18 and over, by law. Proof of age may be requested.

No. Injectable treatments aren't offered during pregnancy or while breastfeeding. Please let Jane know if you are, or might be, pregnant.

Some medical conditions, medications, allergies, active skin infections or recent procedures can affect suitability. Please tell Jane about any health changes, even if they seem minor.

All treatments carry some risk, such as bruising, swelling or, rarely, more serious reactions. Jane will explain the risks of your specific treatment at your consultation, and you'll sign a consent form before anything goes ahead.

Jane will give you advice for your specific treatment. In general, it helps to avoid alcohol for 24 hours beforehand, and to mention any blood-thinning medication or supplements, as these can increase bruising.

It's best to arrive with a clean face where possible. If not, Jane will cleanse the area before treatment.

Your full medical history, any medication or supplements, allergies, recent treatments elsewhere and anything you're worried about.

Mild redness, swelling, tenderness or small bruises are common and usually settle within a few days. Jane will tell you what to expect for your treatment.

For most injectable treatments, avoid strenuous exercise, heat (saunas, steam rooms, hot baths) and make-up on the treated area for 24 hours. You'll get written aftercare to take home.

Contact Jane straight away by phone or WhatsApp. If you have severe pain, changes in skin colour, problems with your vision or difficulty breathing, seek urgent medical help by calling 999 or going to A&E.

You can book online through the Book buttons on this website, or contact Jane by phone, WhatsApp, email or the contact form.

A deposit may be required to secure your appointment. It's taken off the cost of your treatment. See our clinic policies for details.

Yes, just give us at least 48 hours' notice and your deposit will be moved to your new appointment. See our clinic policies for the full details.

We accept cash, credit and debit cards, bank transfer and Payl8r, which lets you spread the cost over 3 payments (subject to status).